Terms & Conditions

1) Payment Options:
'LUXE' accepts all major credit and debit cards (no minimum) and uses a secure payment system We also accept payments via PayPal's express checkout system and Stripe.

2) Refunds: 
Refunds for valid claims will be made via the same method of payment as used to place the order within 30 Days of receipt by us, we aim to complete the process within 7 working Days.

3) Stock Levels:
Our shopping basket system is operated using an inventory with stock in hand. Confirmed orders indicate the item(s) ordered are in stock, however, an order is not considered confirmed or accepted until we have emailed notification of shipment. If for any reason the stock levels show an item out of stock or insufficient quantity to meet the customer's demands, please contact us by e-mail at joneycn@126.com, and we will advise the date that the stock item will be available again.

4) Order Inquiries:
To follow up on the delivery of a product or for any inquiries contact:  (852)59820045 or you can email us at: joneycn@126.com

5) Complaints:
If you have a complaint, please contact us immediately by e-mail to joneycn@126.com or by phone (852)59820045. All complaints will be acknowledged within one working day. Any complaint will be dealt with fairly, effectively and confidentially. These complaints will be dealt with in seven working days. These terms and conditions do not affect your consumer's statutory rights.